INDESmed Reviews: Customer Testimonials on Quality, Delivery and Service

Before shopping online, it’s natural to wonder: can I really trust this website? At INDESmed, we understand this concern. That’s why we’ve gathered several authentic customer reviews in this article. Their feedback highlights not only the quality of our products, but also our e-commerce site, fast delivery and responsive support team. These testimonials cover different products: carbon fiber crutches, canes, orthopedic boots, glasses and trekking poles.

1. Reviews on the quality and lightness of INDESmed product

Joacim Boive (athlete), Spain – 2024
“When I switched to INDESmed carbon fiber crutches, my expectations were very high! They did not disappoint at all. Unbeatable quality, very well designed, and super lightweight.”

Assad, Saudi Arabia – 2025
“One of the best and lightest crutches. Very comfortable to use and the build quality is excellent and perfect.”

Albert K, Germany – 2025
“After a car accident I lost a leg, but not my desire to keep hiking in the mountains. I found these carbon crutches online and bought them – it was a total hit! They are perfectly adjustable, weigh nothing, and are completely reliable. I have absolute confidence when hiking with them. The thick tips and carbon shaft really absorb shocks, and after several hours of hiking I no longer have the terrible back or shoulder pain I used to suffer with my old crutches. The price seemed a bit high at first, but after watching the video showing how each crutch is handcrafted with carbon fibers, I realized the final product is absolutely worth it.”

Ohyane, Spain – 2025
“I’ve been using trekking poles for years, and honestly, these are the best I’ve ever had. They’re super lightweight, clearly made of real carbon fiber (unlike others that claim to be). They don’t vibrate at all and remain comfortable to hold even after hours of walking. The height adjustment system is quick and sturdy, it doesn’t loosen with use. I’ve used them in the mountains, on dirt trails, even in the rain, and they always gave me safety and comfort. They’re worth every euro. If you’re hesitating between these and cheaper ones… don’t think twice.”

2. Reviews on comfort and everyday elegance

Neo, Spain – 2025
“The best cane I’ve ever used, and I’ve tried many different models, since I’ve been using a cane for over 15 years and always had problems with the handles (pain in arms, hands, shoulders, etc.). But with this cane, those problems disappeared. I’ve been using it for over a year now, and I even bought several to switch colors.”

Loris Figlioli, Italy – 2025
“I chose your crutches because they are aesthetically pleasing. Even a disabled person wants design and visual satisfaction. Plus, they’re very comfortable and allow for truly agile walking. I’ve been an amputee for six years and never stopped working or living fully. Having accessories that allow me to alternate with my prosthesis is essential. Two years ago, I was elected mayor of my town (Riccò del Golfo di Spezia, connected to the Cinque Terre), and your crutches have even been humorously photographed in many public events! I’m very happy to know that this can also help others.”

Alain Lefebvre, France – 2025
“Well, I’m not disappointed at all, on the contrary! It’s always difficult to buy online when you don’t have the product in front of you, even though your sales team reassured me by saying I had a week to try and return it. I’m completely satisfied, this cane is totally different from the others I own. Super lightweight, elegant… in short, thank you for the service and your products. See you soon.”

3. Reviews about delivery and customer service

Françoise, France – 2025
“Fast delivery. Easy to assemble. Very pleasant grip and appreciated lightness. I’m satisfied with my purchase and ready to recommend it to all walkers with difficulties.”

Raven, USA – 2025
“Definitely better than most!! The other boot I had was so heavy and uncomfortable it was as bad as my injury. I bought this one out of desperation, and even the tall version is lighter than the short one I had. The padding makes all the difference!!!”

Jay, USA – 2025
“I absolutely love these reading glasses. The crystal blue color is beautiful. The magnet is strong and has a satisfying click when it snaps together. Lightweight and comfortable, whether worn or hanging around my neck. Best of all, I always know where they are when I need them. The seller was very responsive and quickly helped me with a small issue. I highly recommend these readers.”

Delivery times:
- Spain: 24 hours
- Europe: 1–3 days
- USA: 2–3 days (priority shipping)

info@indesmed.com